![ai_support_solution_brief_image](https://www.mist.com/wp-content/uploads/ai_support_solution_brief_image-500x589.png)
At Mist, we have been at the frontline watching the rapid impact of digital transformation on enterprises as they balance the productivity requests of mobilizing their workforce with the never-ending costs of its deployment and management. Today’s WLAN has become the network workhorse and business critical. To simplify and automate IT support for WLANs, Mist leapfrogged existing WLAN leaders with the power of artificial intelligence (AI).
The IT support experience is being transformed by Mist, moving away from the incumbent legacy world of reacting to open support tickets. With Mist, IT teams are proactively alerted through the power of data, data science and AI so that they can resolve most problems well before end users even know there is an issue to report.