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- Wireless
- Wired Switching
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- FAQ
Wi-Fi Troubleshooting
Mist Juniper Service Level Expectations (SLE) shows the client experience on your network at any given point in time. Use the SLE page to measure and manage your network proactively by identifying pain points before they become too big of an issue. Do you want to know how your network is doing today? SLEs can...
One of the most important and the first step is to ensure that Site Survey was performed. This ensures that proper coverage with adequate RSSI is available for the clients. Ensure that QoS is enabled on the WLAN. Please ensure that the same QoS is set on the wired side/VLAN as well. Device should be...
The LED on the Mist AP can be very helpful if it ever has a problem connecting to the cloud. It will blink out error codes to explain exactly what the problem is. Below is a chart of these codes or you can have someone take a short video of the sequence and...
If the Wi-Fi drops during certain times of the day, or there’s a difficulty in passing data it could be due to: Channel change on the AP Interference Client Load Channel change on the AP Our backend RRM algorithm upon detecting interference or radar may choose to change the channel on the AP. However the...
Wired Packet Capture (requires 0.5.x or newer firmware) Wireless packet captures are helpful when trying to dissect and dig down into the root cause of any wireless issue between a client and AP. You can determine if packets being sent are actually reaching their destination as well as identify if packets are corrupted. With our...