The Alerts page on the Mist dashboard will help you maintain full and constant visibility across your sites. Here, you may view the full list of alerts detected on your site. You may also configure alerts to receive Email notifications for certain types of events detected on your network. To configure your Alert Template, navigate...
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Alerting/Monitoring/Troubleshooting
There are three groups of alert types which are separated into their own sections: Infrastructure, Marvis, and Security. Red alerts mean the issue is critical. Orange alerts signal a warning – it may or may not be an issue, but it would be good to monitor. Blue alerts are just informational, and do not need...
Software Upgrades on EX2300 and EX3400 may fail due to limited storage space available. Should an upgrade fail due to insufficient storage space, we can see the failure reason in the Mist dashboard under Switch Insights: We can verify available storage space via the Shell/CLI: Note: the below command can help clear some...
If your switch can’t connect to the cloud, LED blink patterns on the switch can help tell you why. The following table tells what the different blinking CLD LED patterns mean and what you can do to address it. In addition to observing the physical switch, you can also assess the status from the Junos...
The following are the metrics on the landing page of the Switches Switch-AP affinity PoE Compliance VLANs Version Compliance Switch Uptime Switch-AP Affinity The Switch-AP Affinity metric displays the weighted percentage of the switches that has more number of APs connected than the configured threshold. By default the Switch-AP Affinity threshold is set to...
Overview You can replace a switch without disrupting network service on your Network topology by retaining the existing configuration of the switch. Also note that this topic does not apply to replacing a switch in a virtual chassis. Replace a switch via UI Prerequisites The switch to be replaced must be already claimed/adopted on...
Insights gives an overview of network experience across the Entire Site, Access Points or Client. The following steps will take you through the process Click on ‘Monitor’ in the left-hand navigation bar Select the ‘Insights’ tab on the top. You have the option to choose which Site do you want to see the metrics for. ...
For supported models of Juniper switches which are adopted to your site, we have the ability to perform tests to monitor switch health directly from our Mist dashboard. These are found in the Utilities dropdown menu on the Switches page. Similar to our AP Testing tools in the AP Details page, the Switch Testing Tools...
Switch Front Panel To view your Switch Details directly through the Mist Dashboard, navigate to the Switches tab on the left side of your screen and select a switch from the list that has been adopted to your site. The EX Switches front panel provides a detailed, logical representation of your switches on our Mist...
If the switch is showing disconnected in the UI but is online locally and reachable then we can try the following steps to troubleshoot further. We will need console access to the switch or SSH access to the switch to check the following: 1. Make sure the EX switch is on the supported version Minimum...